Personal data protection policy
This Personal Data Protection Policy informs you of the manner in which your personal data is collected and processed via the site: https://www.french-bandit.com (the “ Site ”).
Summary
- The data controller. 1
- Personal data collected. 1
- The purposes of processing this data. 1
- The retention periods for personal data. 2
- The recipients of personal data. 2
- Your rights over your personal data. 3
- Cookies placed on the site. 3
1. The data controller
The Site is operated by the company A&M, a simplified joint-stock company registered with the Paris Trade and Companies Register under number 843 238 379, whose head office is located at 72 bd Victor Hugo, 93400 Saint Ouen (“ We ”), which implements processing on your personal data as data controller.
2. Personal data collected
We collect and process the following personal data about you:
- your identification data (examples: name, first name, telephone number, email address, delivery details)
- your data relating to your purchases and order history on the Site and your complaints;
- your connection and usage data for our services (examples: IP address, terminal type, type and version of the browser you use, the operating system as well as the date and time of your access, reading of pages).
On the data collection forms on the Site (e.g. when you place an order), we indicate the data that we absolutely need to respond to you and, conversely, the fields that are optional.
3. The objectives of a&m treatments
We collect and process your personal data for the following reasons and on the following bases:
Purposes |
Legal bases |
Creating a customer account |
Consent |
Management of product orders on the Site |
Pre-contractual measures and execution of the contract |
Conducting reviews/satisfaction surveys |
Legitimate interest |
Monitoring and analysis of the activities of users of the Site, measurement of traffic and improvement of the performance of the Site via the deposit of operating, advertising, social network sharing and audience measurement cookies (detailed below) |
Consent to the deposit of cookies |
Managing newsletter subscriptions and unsubscriptions |
Consent |
Posting reviews online |
Consent |
Sending commercial prospecting emails including commercial offers |
Legitimate interest for customers who have already purchased online, except for those who objected during the purchase or via unsubscribe links |
Management of requests/complaints addressed to customer service |
Legitimate interest |
Production of statistics |
Legitimate interest |
Management of requests to exercise people's rights |
Legal obligation |
4. Retention periods for personal data
Your personal data is kept for periods not exceeding those necessary to achieve the purposes of the processing. In particular, the periods we apply are:
Purposes |
Durations |
Creating a customer account |
3 years from account creation |
Management of product orders on the Sites |
5 years from last order |
Conducting reviews/satisfaction surveys |
3 years from last order |
Monitoring and analysis of the activities of users of the Site, measurement of traffic and improvement of the Site's performance via the deposit of operating, advertising, social network sharing and audience measurement cookies (detailed below) |
13 months from the deposit of cookies |
Management of newsletter subscriptions and unsubscriptions (non-customer) |
Until unsubscribed |
Posting reviews online |
3 years from filing |
Sending commercial prospecting emails integrating commercial offers to customers |
3 years from the last purchase, except for those who objected at the time of purchase or before via the unsubscribe links |
Management of requests made by sending emails to the contact email address |
3 years |
Management of requests to exercise people's rights |
6 years from the date of application for exercise of a right |
5. Recipients of personal data
We transmit your personal data:
- to our competent services to respond to and process your requests;
- to our technical service providers involved in achieving the purposes.
Your data may be transferred to our subcontractors or partners located outside the European Union. In this case, the processing will be implemented if the third country is considered a country with adequate protection or if a legal framework is provided to guarantee a sufficient level of protection of your privacy and fundamental rights.
6. Your rights over your personal data
You have the right to access, rectify, object, erase, withdraw your consent, limit processing, portability and define guidelines for the retention, erasure and communication of your personal data after your death.
These rights can be exercised by email at hi@french-bandit.com .
If you are not satisfied, you can file a complaint with the supervisory authority in your country (e.g. in France the National Commission for Information Technology and Civil Liberties (CNIL): https://www.cnil.fr/fr/plaintes ) .
7. Cookies placed on the site
A "cookie" is a text file that can be placed when you visit a site or mobile application and which is saved on your device.
We place the following categories of cookies based on your consent or our legitimate interest:
Cookie category |
Description |
Cookie names |
Shelf life |
Legal basis |
Necessary cookies |
These are technical cookies strictly necessary for the operation of the Site which allow you to use its main features and to remember your choices regarding cookies. |
· _cmp_a · _tracking_consent · Axeptio_all_vendors · Axeptio_authorized_vendors · Axeptio_cookies · Cart_currency · Keep_alive · Location secure_customer_sig |
-> session -> 12 months -> 12 months -> 12 months -> 12 months -> session -> 13 days -> 13 days -> 12 months |
Legitimate interest |
Audience measurement cookies |
They make it possible to measure traffic on the Site, track conversions and navigation and thus adapt the Site to the needs of visitors. These cookies are not essential for browsing our Sites. You can disable them. |
· _ga · _gcl_au · _gid · _fbp · _landing_page · _orig_referrer · _shopify_s · _shopify-sa-p · _shopify_sa_t · _shopify_y |
-> 13 months -> 15 months -> 12 months -> 3 months -> 13 days -> 13 days -> 12 months -> 12 months -> 12 months -> 12 months |
Consent |
Tracking cookies |
These cookies allow you to see personalized advertisements and content based on your browsing history. These cookies are not essential for navigation, they are only placed with your consent. |
· Cto_bundle · _kla_id |
13 months |
Consent |
You can manage your cookies (except for necessary cookies which cannot be disabled) on each of your devices (tablet, phone, computer):
- through the cookie management platform (which you can access by clicking on “I choose” on the cookies banner or on “Cookies” at the bottom of the page);
- or through your browser. The methods for setting and deleting cookies vary depending on the browser, and must be managed on each of your devices. They are described in the help menu of your browsers, accessible at the following addresses for the main ones:
- for Internet Explorer™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
- for Safari™: https://support.apple.com/en-us/safari
- for Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
- for Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
- for Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
When you give your consent, you agree to the use of cookies on your device and for the Site.
The last choices you made will be kept for a maximum of 6 months for your consents and 2 months if you refuse all cookies and other trackers. After this period, your consent will be requested again.